Shipping Policy

Free Shipping on Every Order

Every LUXORA order ships free within the United States, with no minimum.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email with tracking information once your order has shipped.

Delivery Times

Estimated delivery is 7–12 business days after processing. Delivery times are estimates and may be affected by carrier delays, weather or high-volume periods such as holidays.

Shipping Locations

We currently ship to all 50 U.S. states. We do not ship internationally at this time.

Order Tracking

A tracking number will be emailed to you when your order ships. Tracking may take 24–48 hours to update.

Multiple Packages

If you order several items, they may arrive in separate packages on different days.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, contact us right away at theluxora.home@gmail.com.

Lost or Stolen Packages

If your tracking shows delivered but you have not received your package, please check with neighbors and your local post office, then contact us within 7 days and we will do our best to help.